Frequently Asked Questions
Everything you need to know about shopping with Mars by GHC
What is the standard shipping time for orders?
We typically process orders within 24-48 hours. Depending on your location, your package should arrive within 3 to 7 business days.
Can I return an item if it doesn't fit?
Yes, we offer a 15-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start the process.
How do I track my order status?
Once your order is shipped, you will receive an email and SMS with a unique tracking link to monitor your package in real-time.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes.
How do I ensure I pick the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to find your perfect fit.
Do you offer international shipping?
Currently, we only ship within the country. We are working hard to bring Mars by GHC fashion to international customers very soon.